Terms and conditions - Medisys

Welcome to the official website of Medisys, a trusted manufacturer and supplier of advanced medical equipment. By accessing or using our website, services, and products, you agree to comply with the following Terms and Conditions. Please review them carefully.

1. Company Overview
Medisys is a leading manufacturer of medical equipment, offering innovative healthcare solutions designed to meet international quality standards. Our website serves as a platform to showcase our products, services, and after-sales support systems.

2. Product Information

  • All product details, specifications, and images displayed on the website are for general information only and may vary slightly from the final product.
  • We reserve the right to update or modify product features without prior notice in order to improve quality or comply with updated regulations.

3. Regulatory Compliance

  • All Medisys equipment complies with relevant national and international medical device standards and certifications.
  • Users must ensure that they are compliant with local health regulations before purchase or installation.

4. Order Acceptance and Pricing

  • Orders placed via the website are subject to verification, approval, and availability.
  • Pricing is subject to change without prior notice due to market conditions or product upgrades.
  • Taxes, shipping charges, installation fees, and service costs may be billed separately where applicable.

5. Delivery and Installation

  • Medisys coordinates with certified technicians for the delivery and installation of major medical equipment.
  • Customers are responsible for ensuring the installation environment is compliant with safety and utility requirements.

6. Warranty and Service

  • Most products are covered by a limited warranty against manufacturing defects, the duration of which varies by product type.
  • The warranty does not cover damages due to misuse, unauthorized repairs, power surges, or accidents.
  • Enrol in our AMC and CMC Service Contracts for a hassle-free guarantee of our top-rated customer service support.
These contracts ensure priority response, preventive maintenance, breakdown support, and reduced service costs for your equipment.

7. Returns, Repairs & Replacements

  • Medical equipment is non-returnable once installed, unless due to proven manufacturing defects.
  • Any replacement or repair request must be supported by valid documentation and must comply with our service terms.

8. Intellectual Property

  • All trademarks, logos, content, images, and documents on this site are the intellectual property of Medisys and may not be reproduced without written permission.

9. User Responsibilities

  • Users must not misuse the website to distribute malware, spam, or engage in illegal activities.
  • Information shared by users (e.g., for inquiries or AMC registration) must be accurate and lawful.

10. Limitation of Liability

  • Medisys shall not be held liable for any indirect, incidental, or consequential damages arising from the use or misuse of our products or services.
  • Equipment must be used strictly as intended and by trained personnel only.

11. Privacy and Data Security

  • We are committed to protecting your privacy and personal data. Please refer to our Privacy Policy for more details on how we collect, use, and protect user data.

12. Jurisdiction and Dispute Resolution

  • These Terms shall be governed by and construed in accordance with the laws of [Insert Country/State].
  • Any disputes shall be resolved amicably or through arbitration/legal proceedings as applicable under local laws.